Cable interwebs, Time Warner fucking blows. Options

[zetec]

I want my FIOS back.

So my new complex only has Verizon DSL and Time Warner Cable, I chose the latter. I've had it for all of a week, and aside from sucking, it doesn't work. My signal level is just plain out of spec. I'm getting (on average) -12 to - 8 DBmV on the recieving signal, and I'm transmitting at 56-60DBmV on the return path -- WAAAY too high. The problem is, this is coming straight off the wall drop. I've tried all the other drops in my apartment, and I get the same results. No splitters or anything that I can see (or have access to) to fuck up my signal, it's just not there. I've called time warner about the issue, they are sending a tech out saturday, but I was wondering if anyone on here might have some insight into the issue. For example, where the fuck they plan to install the amp, considering that I'm pulling this straight off the line. Could this be a problem with the wiring in the complex? My complex manager said that all the wiring should be fine, it's fairly new wiring, so I'm not sure how they plan on rectifying the situation.

Anyways, time warner blows, cable blows, i want my fucking fiber back.

I get FIOS at my old place literally half a mile away. why not here! >:o