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> WD Passport question
Hartmann
post May 9 2007, 12:36 PM
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I am trying to help my girlfriend with a problem she is having but I don't use external drives the way she does (she's using the auto-update sync features) so I can't figure out what's wrong.

She wants to see the files on the drive and possibly restore some, as well as change the settings as to what gets updated, but there is no admin tool or anything. The WD website is vague. Any ideas?


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impala454
post May 9 2007, 01:05 PM
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i haven't used external HDs much, but have a 4GB USB keychain thing that has software built in. it's some hidden file .exe that you run. it allows you to turn on/off the built-in control software. i.e. either make it "smart" and use all the built-in features, or just make it a dumb USB storage device. i think if you remove that file you have to re-download it from the manufacturer.
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Seussninja
post May 9 2007, 01:09 PM
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bust that motha open and take the hard drive out, problem solved.
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Hartmann
post May 9 2007, 01:17 PM
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Well, she has the sync tool and when she would run it, it would update her files but she couldn't figure out how just to view them.

Apparently this program (WDSync) organizes things its own way and just viewing the files through Windows Explorer doesn't make sense (it has folders A-Z with crap in them).

So I had her reboot, re-plugin the drive and re-sync. This time it synced and asked her if she wanted to view the files.

Now I just gotta figure out how to just view files (and pull them off the drive) without syncing.


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jonathan83
post May 9 2007, 02:26 PM
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funny that you mention the WD passport, because i was looking at it on amazon earlier today and the reviews were saying that the software for it suck ass


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Hartmann
post May 9 2007, 03:16 PM
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QUOTE (jonathan83 @ May 9 2007, 03:26 PM) *
funny that you mention the WD passport, because i was looking at it on amazon earlier today and the reviews were saying that the software for it suck ass


Just from what my girlfriend has told me, I'd have to agree...


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