 Cingular |
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| Cingular |
 Mar 3 2006, 12:16 PM
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#1
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Group: Members Posts: 48 Joined: 23-February 06 From: lubbock or the sticks Member No.: 58  |
I just got a phone call from cingular saying that my account will be terminated in 35 days because over 50% of my phone calls are off network. I have a nationwide, no roaming plan. I travel a lot, plus my hometown isn't on the cingular network. But since I had the nationwide no roaming I didn't think that would be a problem.
Now they are telling me they will terminate my contract AND I have to pay the early-termination fee. Can they do this or am I getting screwed? |
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Mar 3 2006, 12:18 PM
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#2
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Group: Admin Posts: 6,906 Joined: 22-February 06 From: Austin Member No.: 9 |
That's bizarre... I'd ask Gen, but I'm not at my home computer (and I don't know what her AIM name is off the top of my head)...
Read through your contract. If it's not in there, then I imagine they can't do that. This post has been edited by Spectatrix: Mar 3 2006, 12:19 PM -------------------- |
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Mar 3 2006, 12:21 PM
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#3
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 New son Donovan Charles Mummert born July 17, 2008 Group: Members Posts: 8,635 Joined: 22-February 06 From: Port Wentworth, GA Member No.: 15 |
are you sure the phone call is from Cingular? cuz I like to play pranks on my roommate by sending her fake "sprint" text messages saying that she is over on her minutes and she needs to call and make a payment. I would call cingular and ask them to verify that they called you.
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Mar 3 2006, 12:24 PM
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#4
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Group: Members Posts: 48 Joined: 23-February 06 From: lubbock or the sticks Member No.: 58 |
I'm on the phone with them now and they said they did call me.
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Mar 3 2006, 12:26 PM
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#5
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New son Donovan Charles Mummert born July 17, 2008 Group: Members Posts: 8,635 Joined: 22-February 06 From: Port Wentworth, GA Member No.: 15 |
i dont see why they would straight up tell you that they are terminating your contract. they should just say that you owe a bunch of money. I would ask to talk to a supervisor if the person you are talking to now doesnt fix the problem.
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Mar 3 2006, 12:27 PM
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#6
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Group: Members Posts: 48 Joined: 23-February 06 From: lubbock or the sticks Member No.: 58 |
That's the thing, I don't owe them any money. They are saying that because I make off-network calls that its costing them a lot of money, so they're terminating my contract.
Which I think is complete bullshit |
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Mar 3 2006, 12:33 PM
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#7
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Group: Admin Posts: 6,906 Joined: 22-February 06 From: Austin Member No.: 9 |
QUOTE (Jen @ Mar 3 2006, 11:27 AM) That's the thing, I don't owe them any money. They are saying that because I make off-network calls that its costing them a lot of money, so they're terminating my contract. Which I think is complete bullshit Talk to a supervisor. If he/she doesn't resolve the issue, talk to his/her supervisor... and so on. It's bullshit. Unless you're violating your contract, they shouldn't be able to terminate it, much less force you to pay the early cancellation fee. -------------------- |
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Mar 3 2006, 02:13 PM
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#8
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 Group: Members Posts: 5,275 Joined: 22-February 06 Member No.: 2 |
i work in the telecom industry, that's bullshit, you're getting royally screwed
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Mar 3 2006, 03:34 PM
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#9
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 Group: Members Posts: 1,761 Joined: 23-February 06 From: Lubbock/Dubai Member No.: 57 |
that sounds wrong.,....sue em
-------------------- bored...so i did this
http://beerlist.wetpaint.com/ |
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Mar 3 2006, 03:42 PM
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#10
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 Oh baby bring me down  Group: Agents Posts: 4,115 Joined: 23-February 06 From: Way out yonder Member No.: 68 |
fuck those bastards!
-------------------- Southern Rock, beer and bears!
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Mar 3 2006, 05:33 PM
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#11
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Fool Group: Members Posts: 2,127 Joined: 23-February 06 From: LBB Member No.: 56 |
I think it's in your contract, actually. They can also terminate your service if you don't use a percentage of your minutes each month, which I think is just dumb, but they haven't terminated me yet.
-------------------- Spam? Isn't that something poor people eat?
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Mar 3 2006, 06:07 PM
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#12
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 Amber Group: Members Posts: 533 Joined: 22-February 06 From: Birmingham, Al Member No.: 6 |
QUOTE (James @ Mar 3 2006, 05:33 PM) I think it's in your contract, actually. They can also terminate your service if you don't use a percentage of your minutes each month, which I think is just dumb, but they haven't terminated me yet. hmph weird cause i have like..2000 something roll over minutes 
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Mar 3 2006, 06:14 PM
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#13
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 Retired Funk-bringer Group: Moderators Posts: 2,656 Joined: 22-February 06 From: Dallas Member No.: 14 |
it's a fucking phone company
and they won't let you call people that use other phone companies what the fuck -------------------- WAIT. I'm not finished.
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Mar 3 2006, 06:19 PM
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#14
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Group: Members Posts: 19 Joined: 24-February 06 Member No.: 77 |
If they terminate your contract you dont have to pay a fee...but if you were to terminate there would be a fee; they prolly hope you dont read the fine print.
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Mar 3 2006, 08:13 PM
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#15
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Fool Group: Members Posts: 2,127 Joined: 23-February 06 From: LBB Member No.: 56 |
QUOTE (DaveFireDancer19 @ Mar 3 2006, 06:07 PM) hmph weird cause i have like..2000 something roll over minutes I only have 2935 rollover minutes. Weird. I thought I'd have more. -------------------- Spam? Isn't that something poor people eat?
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