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Jun 22 2006, 10:01 PM
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#1
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![]() Group: Members Posts: 5,275 Joined: 22-February 06 Member No.: 2 |
I went to a Kroger store here in a Dallas suburb to pick up a few items I was running low on. I expected to be in and out in less than 10 minutes; however, that's not what happened.
As I pushed my cart up to the front to checkout I noticed that there were only self-checkout machines. I figured no problem... I'll just check myself out and be on my way. I scanned some lima beans, broccoli, and peas and put them in a sack. Then I put my sack in my cart. The machine kept complaining and telling me to put my vegetables back in the sack even though I already sacked them and put them in my cart. The same thing continued to happen with my eggs, chicken breasts, and water. I would sack my items how I liked, but the machine quit working whenever I put the sack in the cart. After having to get help several times from an employee who came over and unsacked my goods and put them back on the scale I was fed up and asked for a manager. I told the manager that it shouldn't be this hard to check out items and that I'm taking my business to Albertson's. I left Kroger and went to Albertson's. I've used self-checkout machines before at Walmart and other grocery stores and never had this problem before. I will never shop at a Kroger again. |
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Jun 22 2006, 10:04 PM
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#2
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![]() monogamous gays & stem cells Group: Members Posts: 3,789 Joined: 22-February 06 Member No.: 8 |
it's the same thing at all of them. some are just shitty machines.
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Jun 22 2006, 11:38 PM
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#3
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![]() Group: Moderators Posts: 2,499 Joined: 23-February 06 From: El Paso Texas Member No.: 32 |
fixem with your uber skills lance
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Jun 23 2006, 04:56 AM
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#4
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![]() Group: Moderators Posts: 2,558 Joined: 22-February 06 From: Seoul, South Korea Member No.: 28 |
the ones at walmart suck too. i hate those things
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Jun 23 2006, 08:32 AM
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#5
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![]() Group: Members Posts: 10,620 Joined: 23-February 06 From: Houston, TX Member No.: 48 |
i hate self checkout machines. only time i ever use em is if i have like one item i'm buying.
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Jun 23 2006, 08:58 AM
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#6
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![]() POTATO OLES Group: Members Posts: 1,602 Joined: 22-February 06 From: Newark, NJ Member No.: 17 |
You complain a lot.
-------------------- death to false dudes
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Jun 23 2006, 11:17 AM
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#7
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![]() GORILLA FLUFFER Group: Agents Posts: 7,711 Joined: 23-February 06 From: lubbock Member No.: 50 |
QUOTE (ratm @ Jun 23 2006, 08:58 AM) You complain a lot. i would think that the amish would hate all electronics..... -------------------- |
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Jun 23 2006, 12:58 PM
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#8
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![]() POTATO OLES Group: Members Posts: 1,602 Joined: 22-February 06 From: Newark, NJ Member No.: 17 |
We do, especially electronic machines that take the jobs of humans.
-------------------- death to false dudes
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Jun 23 2006, 12:59 PM
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#9
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![]() Group: Members Posts: 10,620 Joined: 23-February 06 From: Houston, TX Member No.: 48 |
heh well there's no real breakthrough that steals people's jobs, just the damn store making the customer do the work.
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Jun 23 2006, 01:26 PM
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#10
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Group: Admin Posts: 6,906 Joined: 22-February 06 From: Austin Member No.: 9 |
I don't generally have trouble with self-checkout machines themselves... what drives me nuts is when people decide to use self-checkout even when they have a FULL cart of crap.
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Jun 23 2006, 02:42 PM
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#11
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![]() Group: Members Posts: 10,620 Joined: 23-February 06 From: Houston, TX Member No.: 48 |
well the biggest problem i've seen with them is the bagging process. those damn scales are always off it seems
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Jun 23 2006, 03:58 PM
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#12
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![]() Group: Members Posts: 706 Joined: 22-February 06 From: Lubbock, TX Member No.: 20 |
You've got to be smarter than the machine. If you want to get back at them, you could do what I've done on several occassions.
Get the biggest block of Parmigiano-Reggiano you can find. Usually they run about $16-$22/pound. Take it and put it on the scale, and ring it up as bananas. -------------------- Beers that I have had, updated July 5th, 2009: 1,548
My Beer List "Patriotism is the last refuge of the scoundrel" - Samuel Johnson "I like your Christ, I do not like your Christians. Your Christians are so unlike your Christ" - Mahatma Gandhi |
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Jun 25 2006, 02:04 AM
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#13
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![]() Group: Members Posts: 5,275 Joined: 22-February 06 Member No.: 2 |
The store and regional managers called me and we've also been communicating via e-mail. So far they've been extremely helpful and anxious to rectify the situation.
Supposedly they're going to be replacing the u-scans with updated models in July, and they're going to investigate why no one was around to check me out that night. |
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Jun 25 2006, 07:26 AM
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#14
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![]() monogamous gays & stem cells Group: Members Posts: 3,789 Joined: 22-February 06 Member No.: 8 |
just wow.
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Jun 25 2006, 08:32 AM
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#15
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![]() Group: Moderators Posts: 2,558 Joined: 22-February 06 From: Seoul, South Korea Member No.: 28 |
QUOTE (impala454 @ Jun 23 2006, 02:42 PM) well the biggest problem i've seen with them is the bagging process. those damn scales are always off it seems ditto. ALWAYS messes up and starts beeping, so a worker has to come over and fix it. -------------------- ![]() |
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