Im going to slit my wrists, and blame it on Sprint Options

[Clint]

no I was thinking about this guy.

[Mommy]

Sprint has been known in the past for treating their long term customers great. Recently, like as in the past 3 years, I have known customer after customer to have problems. I know several adults in their 30's who have had sprint for just as long as you if not longer who have made the switch recently because of Sprint's poor customer service.

Ever stood in line at the sprint stoor for over an hour? if so, you will know exactly what Im talking about. Think the longest I had to be at the sprint store was 3 hours once and the shortest was 45 minutes. Its pure fucking hell.

[zetec]

i used to know a guy named Corey Moran. cool dude.

you must have been thinking of him when you misspelled moron

....




welcome to the internet, the year is 1996, and the new word is moran. Netscape navigator is still the shit, Independence Day, Twister, Mission Impossible, The Rock, The Birdcage, 101 Dalmations all just came out.






(i just realized, movies used to be good, didn't they? goddamn hollywood sucks right now)

[zetec]

Sprint has been known in the past for treating their long term customers great. Recently, like as in the past 3 years, I have known customer after customer to have problems. I know several adults in their 30's who have had sprint for just as long as you if not longer who have made the switch recently because of Sprint's poor customer service.

Ever stood in line at the sprint stoor for over an hour? if so, you will know exactly what Im talking about. Think the longest I had to be at the sprint store was 3 hours once and the shortest was 45 minutes. Its pure fucking hell.

yeah, the sprint store fucking sucks, ESPECIALLY the lubbock location, you go there and you'r gonna be there for at least an hour or two. There's a reason they pay a cop to chill in that store, they're afraid someone's gonna go batshit-loco-postal on their slow retarded asses.

[Seeker]

of all the cell phone providers i hear the most bad stories about sprint

[Mommy]

yeah, the sprint store fucking sucks, ESPECIALLY the lubbock location, you go there and you'r gonna be there for at least an hour or two. There's a reason they pay a cop to chill in that store, they're afraid someone's gonna go batshit-loco-postal on their slow retarded asses.

ive thought about committing suicide there once or twice before. its like standing in a bread line...except when you get the the front of the line, you either get stale bread or no bread at all.

[Clint]

When I went to the Sprint Store this past Sat. to get a new phone I was there for a grand total of 20 minutes. Yes, I have had to wait in line forever but that is because there are always 50 stupid assholes in there bitching about their bill because their kids wouldnt stop TEXT MESSAGING !!!

[Seussninja]

I have Cingular and a cheap Nokia phone.

No problems.

[Throwdown]

Just PURE luck I guess.

correct, since everyone i know has had problems with Sprint.

for the last 4 months, i've had the same charges for the same three games appear on my phone bill. two i cancelled last summer, the other one i never even bought in the first place. each month, i've called, waited on hold for 20 minutes, and spoke to some foreign bitch with absolutely no grasp of the english language for a good hour each time. each time, the conversation goes like this:

rep: are you sure the games have been deleted?
me: yes, the subscriptions were cancelled months ago
rep: (after 30 minutes of putting me on hold) well, we can credit your account and i'll take the games off, next time try going online to cancel them
me: i have, it doesn't work
rep: ok, the games are off
me: they better not show up next month then

and of course, next month i'm on the phone again bitching about the same three games that still haven't been removed. i don't even want to get into last month's bill, where i was charged $51 for "internet usage." only problem is, i don't have a text plan and i haven't gotten on the internet in half a year.

another fun thing is when i cancelled my text plan so i wasn't supposed to be able to receive or send any text messages. of course, people still texted me and they still tried to charge me text fees (even though my plan is set up where people aren't supposed to be able to text me). another fun thing is when my bill shows one text a month - that text being from Sprint, trying to sell me shit.


i'm really surprised the BBB hasn't gone after Sprint and their illegal and unethical charges. it's a big fucking scam

[Mommy]

When I went to the Sprint Store this past Sat. to get a new phone I was there for a grand total of 20 minutes. Yes, I have had to wait in line forever but that is because there are always 50 stupid assholes in there bitching about their bill because their kids wouldnt stop TEXT MESSAGING !!! 

yeah...when I get a new phone too they are always quick to help me. And unless you are going to a different sprint store (there is only one major one in lubbock that can deal with customer complaints), you are even more of a fucking moron for standing in the same line as the people with phone problems. There are two seperate and distinct areas....one area to buy new phones...and another area for customer service with billing issues. Dont be stupid. Quit making shit up.

This post has been edited by Jessica: Mar 30 2006, 02:30 PM

[Clint]

It is all one line now. I waited in "the line" and it moved quickly. They now have it to where are all the CSR's can handle any customer and they just pull from the front of the line.

[impala454]

I like sprint ok, don't have service probs, phone works fine, pay my $50 a month and not even in a contract anymore

[moebary]

i still don't understand why anyone would waste money a high end cell phone. first off, the technology becomes outdated in a few months. secondly, i haven't seen one phone that survives more than a year without something breaking.

cell phone companies are thriving off college students

my first phone never broke, had it 2 years, then changed from T-mobile to Cingular. My second phone has had no problems with it and it's 2 or 3 years old.

Both of the phones were the ones you get free with any contract. I like free stuff that doesn't break.

[Mommy]

It is all one line now. I waited in "the line" and it moved quickly. They now have it to where are all the CSR's can handle any customer and they just pull from the front of the line.

its 2 lines. yes, the people over at the sales area will grab people from the customer service area if there are no phone sales and the line at customer service is insane. You are wrong though. If you walk up to the sales area and stand there to buy a phone, they will help you there. you dont have to stand in the customer service line.

[Throwdown]

is anyone actually gonna slit their wrist, or is this all just talk?