sprint, wtf Options

[impala454]

I know some of yall used to work at sprint, tell me if this sounds weird.

so I just moved from Lubbock to Houston, went to a store to change my number, and they said they couldn't change area codes, and gave me a number to call. I called the number, and the person tells me the plans are slightly different, the houston plan has 50 more minutes than my current plan. everything else is the same. then they proceed to tell me that I have to sign a new two year agreement in order to change my area code. i'm sittin here like... WTF. it's a damn value in some database table somewhere. i'm not signing another damn agreement so i guess i'll just keep my lubbock phone # until my current plan is up.

[dauss]

I went to go get a new phone because after my contract was up and went month to month, I got an allowance for a new phone. So I upgraded my phone and signed a new contract. No biggie. 6 months later I notice my bill was almost double. They charged me this bullshit $36 phone upgrade fee. I looked into it online, and none of the cell companies disclose this sneaky bullshit fee. I bought my phone in person, so that cost $36. If I had bought it online or over the phone they would have only charged me $18. Needless to say, I called up those assholes, and they were like "oh I'm sorry, its been happening to a lot of people, I'll get it fixed by tomorrow." I call back next week, and talk to some other fuck. He's like well, there's nothing we can do about it and its a phone upgrade fee, and they never even had a log of my previous week's call. I was fucking furious.

Went to the FCC website, and filed a formal complaint. Within a couple weeks, Sprint was calling me about my complaint, and I got my $36 refunded without any bullshit.

[Mommy]

I went to go get a new phone because after my contract was up and went month to month, I got an allowance for a new phone. So I upgraded my phone and signed a new contract. No biggie. 6 months later I notice my bill was almost double. They charged me this bullshit $36 phone upgrade fee. I looked into it online, and none of the cell companies disclose this sneaky bullshit fee. I bought my phone in person, so that cost $36. If I had bought it online or over the phone they would have only charged me $18. Needless to say, I called up those assholes, and they were like "oh I'm sorry, its been happening to a lot of people, I'll get it fixed by tomorrow." I call back next week, and talk to some other fuck. He's like well, there's nothing we can do about it and its a phone upgrade fee, and they never even had a log of my previous week's call. I was fucking furious.

Went to the FCC website, and filed a formal complaint. Within a couple weeks, Sprint was calling me about my complaint, and I got my $36 refunded without any bullshit.

wow. i have never heard of anything like that before. I had Sprint for over 4 years, but only 2 years I was under contract. Then, my contract ended and it was either pay more because my plan was no longer offered and then have to deal with a contract or pay $500 for a new phone. I paid the $500 and let me say...it was the best phone I ever owned so it didnt bother me. I miss my Sprint phone. I hate Verizon's interface on their phones. It lacks a lot when compared to Sprint.