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> JetBlue to have Customer's Bill of Rights
Hartmann
post Feb 20 2007, 08:56 AM
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http://www.newsvine.com/_news/2007/02/20/5...-bill-of-rights

Well that changes things... Look for the other discount carriers to follow suit. Maybe the big boys will too.


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impala454
post Feb 20 2007, 09:30 AM
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QUOTE
The program would include immediately paying penalties of from $25 up to a future round-trip ticket to passengers kept waiting by the airline's mistakes

heh the loopholes already forming... "high winds aren't our mistake", "other airlines planes on the tarmac aren't are mistake", etc etc. I'll give them a checkmark though for marketing it as "Customer Bill of Rights" though. I give em maybe a year before they're out of business.
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