 Cingular |
| Cingular |
 Mar 3 2006, 12:16 PM
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Group: Members Posts: 48 Joined: 23-February 06 From: lubbock or the sticks Member No.: 58  |
I just got a phone call from cingular saying that my account will be terminated in 35 days because over 50% of my phone calls are off network. I have a nationwide, no roaming plan. I travel a lot, plus my hometown isn't on the cingular network. But since I had the nationwide no roaming I didn't think that would be a problem.
Now they are telling me they will terminate my contract AND I have to pay the early-termination fee. Can they do this or am I getting screwed? |
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Mar 3 2006, 10:26 PM
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#2
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Group: Admin Posts: 6,906 Joined: 22-February 06 From: Austin Member No.: 9 |
Gen said that yes, it's in the contract and has been in provider's contracts for pretty much forever. However, she's unsure of why they're just now enforcing it. Since it is technically a violation of your contract, they can charge you the early termination fee.
BUT... you can probably talk/cry/yell your way out of it. She said "yah, they're concerned more with reputation rather than anything right now and we'd rather have a happy customer than someone badmouthing" So have at it! Ask for supervisors! Bug people! (Just be prepared to spend a while on the phone...) This post has been edited by Spectatrix: Mar 3 2006, 10:48 PM -------------------- |
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Jen Cingular Mar 3 2006, 12:16 PM
Spectatrix That's bizarre... I'd ask Gen, but I'm... Mar 3 2006, 12:18 PM Jessica are you sure the phone call is from Cingular? cuz ... Mar 3 2006, 12:21 PM Jen I'm on the phone with them now and they said t... Mar 3 2006, 12:24 PM Jessica i dont see why they would straight up tell you tha... Mar 3 2006, 12:26 PM Jen That's the thing, I don't owe them any mon... Mar 3 2006, 12:27 PM Spectatrix QUOTE (Jen @ Mar 3 2006, 11:27 AM)That's ... Mar 3 2006, 12:33 PM Overlord i work in the telecom industry, that's bullshi... Mar 3 2006, 02:13 PM schwab that sounds wrong.,....sue em Mar 3 2006, 03:34 PM chook fuck those bastards! Mar 3 2006, 03:42 PM James I think it's in your contract, actually. They... Mar 3 2006, 05:33 PM DaveFireDancer19 QUOTE (James @ Mar 3 2006, 05:33 PM)I think i... Mar 3 2006, 06:07 PM zetec it's a fucking phone company
and they won... Mar 3 2006, 06:14 PM leg If they terminate your contract you dont have to p... Mar 3 2006, 06:19 PM James QUOTE (DaveFireDancer19 @ Mar 3 2006, 06:07 P... Mar 3 2006, 08:13 PM Tygriss Interesting.. I was thinking about going to Cingul... Mar 3 2006, 08:20 PM basschick that's the dumbest shit i've ever heard... Mar 3 2006, 09:19 PM |
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