Im going to slit my wrists, and blame it on Sprint Options

[Mommy]

Is it just me or has Sprint been systematically screwing people over these past few months? I have just about had it. I seriously think I need to admit myself to a mental institution because of those fuckers. Now that Jeff doesnt work there anymore, I can say with a clear conscience that I hate every last one of those fuckers that work for them too.

For the past few months, I have had a bunch of additional charges on my account for god knows what. When I call, they can never tell me what the fuck its for. They tell me its for internet usage of some kind and the charge stands. Then, randomly two months later, I'll have a credit to my account for some of those charges. So, I will be ever so delighted until yet again I get my sprint bill and there are more bogus charges.

This month, its gotten worse. I downgraded my plan back in December from unlimited text messaging to 100 text messages per month. That means I can only send 100 texts per month. Well, to make sure that I dont go over I delete my text messages on the last day of my billing cycle so that the count on my phone will reset when my new billing cycle starts. My billing cycle starts the 9th so I deleted everything from the 8th and before. My phone says I have sent 88 text messages so far this month, and my phone can store a maximum of 200 texts. I log onto Sprint's website to check my current usage on minutes and i see that it says I have sent 108 texts.....UH NOOOO. I have every text I have sent this month. The first text in my log of texts on my phone is from March 9th at 11:48 am. I probably wasnt even awake before that. I dont delete random texts during the month. Im not that stupid. I log my texts for a reason...my parents pay the bill.

So I call customer support and she tells me "the system is always right...BLAH BLAH BLAH" and very rudely at that, I might add. Im like "uhhh no your system has been wrong before. Let me speak to a supervisor". I only asked after 5 minutes of going back and forth with her. She refuses to let me speak to one. I asked again, and again she wouldnt let me. WHY THE FUCK WOULD I LIE ABOUT 20 TEXT MESSAGES? Besides, anyone who knows me knows that Im precise as all hell when it comes to certain things and this is one of those things. I KNOW IM RIGHT. So, now, the bitch says im wrong and that there is nothing that can be done. I tell her a lot of things, but I actually refrained from cussing. I am 80 cents over on text messaging and I cant send another text until April 9th.

Why am I so pissy over 80 cents? Well, its the fucking principle of the matter. That and i had 12 more texts I could send this month. I like to use those while Im at work and to text my friend Sarah who is going through a really hard time. Seriously, I fucking hate sprint. Their phones are overpriced pieces of shit that I could probably build better if I read a book about electronics. I paid 500 bucks for my damn phone and I have already had to get it replaced once and I havent even had it a year and half. Moral of the story: switch to Cingular if you live in Lubbock or switch to Verizon if you live in a major city. I swear to god i cant wait until I move to Austin next month. Im soooo getting rid of sprint. NO CONTRACT WITH SPRINT, BITCHES.


/end rant


please feel free to add your Sprint woes in this thread.

This post has been edited by Jessica: Mar 29 2006, 06:17 PM

[moebary]

i still don't understand why anyone would waste money a high end cell phone. first off, the technology becomes outdated in a few months. secondly, i haven't seen one phone that survives more than a year without something breaking.

cell phone companies are thriving off college students

my first phone never broke, had it 2 years, then changed from T-mobile to Cingular. My second phone has had no problems with it and it's 2 or 3 years old.

Both of the phones were the ones you get free with any contract. I like free stuff that doesn't break.