American Airlines jet flies to London with 5 passengers Options

[Hartmann]

http://www.thisislondon.co.uk/news/article...gers/article.do

The flight was delayed by 14 hours, they rebooked as many they could, still had passengers, and flew the flight. Now the greenies are up in arms.

Had they canceled the flight, the people waiting for the plane there would have had their flight canceled, creating a ripple effect in the scheduling for at least a day or two.

I can guarantee that there was cargo on that plane that, coupled with the returning passengers, made the trip worth it.

[impala454]

I think it's BS when an airline cancels a flight due to passenger counts. If they dont make money on a flight because of screwed up and didn't properly populate it, it's their own damn fault.

[Hartmann]

I think it's BS when an airline cancels a flight due to passenger counts. If they dont make money on a flight because of screwed up and didn't properly populate it, it's their own damn fault.

This is somewhat of myth. The only flights that get canceled due to passenger counts are those that are tiny to begin with (puddle jumpers) and run on more frequent routes.

I've had a Roanoke-Charlotte flight canceled due to load (2 passengers). I just hopped on the next one that was an hour and a half later.

[impala454]

This is somewhat of myth. The only flights that get canceled due to passenger counts are those that are tiny to begin with (puddle jumpers) and run on more frequent routes.

But how does that make it any less BS?

I've had a Roanoke-Charlotte flight canceled due to load (2 passengers). I just hopped on the next one that was an hour and a half later.

And that's absolute shit customer service IMHO. You paid for that flight at that time, and they decided their profits were more important than your time.

[Hartmann]

But how does that make it any less BS?
And that's absolute shit customer service IMHO. You paid for that flight at that time, and they decided their profits were more important than your time.

Well it was US Airways, so I didn't expect customer service from the get go

They offered to put me on a Delta or United flight both of which would have made even more late to my final destination (Houston) so I declined. The other guy took the United flight.

It's not really BS because they offer to take care of you in these situations, if you ask to stick to your original routing, that's what you get. For the most part you will get what you are entitled to if you are not a complete ass about it.

It is extremely important to read through the different contract of carriages for the different airlines. They are small and easy to read but shed a lot of light on what the airlines are obligated to do (basically get you from A to B ).