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Feb 2 2008, 01:16 PM
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#1
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Group: Members Posts: 756 Joined: 22-February 06 From: san marcos, tx Member No.: 27 |
hey, i just took my laptop into best buy for the second time in about 5 weeks. i've got 8 months left on my 3 year service plan.
just a couple of questions 1) if my laptop screws up again, will they really return my purchase price to use toward a new laptop? 2) if i extend the warranty does the lemon policy start over? or carry over? Thanks |
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Feb 2 2008, 10:00 PM
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#2
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![]() Group: Moderators Posts: 2,558 Joined: 22-February 06 From: Seoul, South Korea Member No.: 28 |
get a mac.
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Feb 3 2008, 12:54 AM
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#3
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Group: Members Posts: 1,566 Joined: 23-February 06 From: Houston, TX Member No.: 66 |
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Feb 3 2008, 06:36 PM
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#4
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![]() From Atlantis to Interzone Group: Global Moderators Posts: 2,512 Joined: 23-February 06 From: Somewhere in space and time Member No.: 65 |
To answer your question, I believe so, but I'm not 100% sure.
-------------------- Holy shit, pebkac, you're awesome! "Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind." - Theodor Seuss Geisel (AKA Dr. Seuss) "An idea that is not dangerous is unworthy of being called an idea at all." - Oscar Wilde |
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Feb 4 2008, 12:11 AM
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#5
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![]() New son Donovan Charles Mummert born July 17, 2008 Group: Members Posts: 8,635 Joined: 22-February 06 From: Port Wentworth, GA Member No.: 15 |
hey, i just took my laptop into best buy for the second time in about 5 weeks. i've got 8 months left on my 3 year service plan. No, they fix it a 3rd time. The 4th time you take it in, it's considered a lemon and they give you store credit for the purchase price. I believe you lose the warranty or you are given store credit for a percentage amount. Like if you took it in 2 more times and got the lemon policy replacement and there was 6 months left, you would get 6 months of the purchase price of the warranty. They give pro-rated amounts back. I worked for Best Buy, and I just recently delt with them for laptop issues myself. I'm pretty sure that's how it all goes. I know Im right on the 4th visit thing though.
just a couple of questions 1) if my laptop screws up again, will they really return my purchase price to use toward a new laptop? 2) if i extend the warranty does the lemon policy start over? or carry over? Thanks |
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Feb 4 2008, 12:37 AM
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#6
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![]() Group: Members Posts: 10,620 Joined: 23-February 06 From: Houston, TX Member No.: 48 |
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Feb 4 2008, 11:49 AM
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#7
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Group: Members Posts: 756 Joined: 22-February 06 From: san marcos, tx Member No.: 27 |
ah, thanks for the heads up. looks like i'll just extend the warranty then.
and instead of spending another 2,000 on a laptop, i'd rather put that money toward a gigantic TV, which i think i'd get more use out of. |
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